No Refund, Return, or Exchange Policy

At Fritz, we appreciate your business and want to provide a seamless shopping experience. Please review our No Refund, Return, or Exchange Policy below:

Final Sale on All Purchases

All orders placed with Fritz are final. We do not offer refunds, returns, or exchanges on products or services unless there is an issue caused by a manufacturing defect or a mistake on our part.

Responsibility for Shipping Details

YOU ARE RESPONSIBLE FOR PROVIDING ACCURATE SHIPPING INFORMATION. Please double-check the shipping address you enter during checkout, as Fritz is not liable for orders sent to incorrect addresses provided by the customer.

Defective or Incorrect Items

If you happen to receive a defective product or an item different from what you ordered, please contact our Customer Support within 7 days of receiving your package. We will guide you on how to return the item for inspection. Should we confirm the defect or error, we will either issue a replacement or process a refund at our discretion.

Return Conditions

Returns are only allowed if there is a confirmed manufacturing defect or if we made an error in fulfilling your order. Returned items must be unused, in the original packaging, and include the original receipt or proof of purchase.

Shipping Costs for Returns

The customer is responsible for any shipping costs related to returning items, unless otherwise stated by Fritz. For your peace of mind, we recommend using a shipping service with tracking and considering shipping insurance, as we cannot ensure receipt of your returned item.

Refund Timeline

If a refund is approved, please allow up to 7-10 business days for processing. The actual time may vary depending on your payment method and your financial institution’s processing times.

Policy Modifications

Fritz reserves the right to update or modify this policy at any time without prior notice. We recommend checking our website or contacting Customer Support for the latest version of our policy.

By completing a purchase with Fritz, you agree to these terms. "ALL SALES FINAL" is also stated on each product’s page to ensure full transparency of this policy.